FAQs
All prices are in USD.
Accepted payment methods are American Express, Apple Pay, Visa, Mastercard, JCB, Google Pay, Discover, and Diners Club.
We offer free shipping for all orders.
It usually takes 5-10 business days to deliver after order confirmation.
Yes, you can get a refund within 30 days of purchasing the item. Please note that you must comply with our return policies to issue a refund. You can also contact us at hello@urinesuctiondevice.com for your general queries.
We offer a 100% money-back guarantee if you return the defective item within 30 days. Please note that any object must meet our conditions to meet the return criteria. Please visit our return policy page for a better understanding.
By mail.
We do not charge a restocking fee on returns.
The return shipping fee must be borne by the customer himself.
Contact Us
If you have any questions about this FAQs page, You can contact us:
- By email: hi@urinesuctiondevice.com
- By phone number: +60 011-1433 9273
- By visiting this page on our website: https://urinesuctiondevice.com/contact
- By mail: MBf Tower No.4E, 10050 George Town, Pulau Pinang, Malaysia